Shipping
All our orders are shipped from our Melbourne warehouse daily from Monday to Friday. Please allow up to 2 business days for your order to be dispatched. During busy sale periods please allow up to 5 business days for your order to be dispatched.
If you'd like an update on your order status, get in touch at care@goldieandace.com.
Once your order has been shipped, you will receive an email with you shipments tracking information, allowing you to keep tabs on the progress of your delivery.
Please note that if your order is returned to sender due to not collecting your parcel you will have to cover the cost of return shipping.
Postage Times within Australia (once dispatched)
Standard – 2 to 5 business days $10.00 (Australia Post)
Express – 1 to 3 business days $15.00 (Australia Post)
Free – All domestic orders over $120 receive FREE standard postage.
Postage Time – New Zealand (once dispatched)
Standard – 5 to 9 business days $25.00 (Australia Post International)
Express – 2 to 6 business days $45.00 (DHL Express)
Free – All international orders over $250AUD receive FREE standard shipping.
Please note you will be liable for all import duties, customs and GST on orders over NZ $60.00 at the point of, or after delivery. Goldie + Ace prices and shipping rates DO NOT include these duties, customs and GST which are the sole responsibility of the customer.
Goldie + Ace will not accept returns or provide any refunds for duties, customs or GST. Goldie + Ace will not accept 'return to sender' where duties, customs or GST have not been paid.
Please contact your local customs office to find out the charges that will apply to your purchase. By purchasing through our site you agree to these terms and conditions.
Postage Times – Worldwide International Shipping (once dispatched)
Standard – 5 to 8 business days $25.00 (Australia Post International)
Express – 4 to 6 business days $50.00 (DHL Express)
Free – All international orders over $250AUD receive FREE standard shipping.
Please Note:
For orders inside Australia our prices include 10% GST. For shipments to other countries where import tax applies, the 10% GST will be deducted. You may be charged customs duties and taxes when the parcel arrives in your country. These duties and taxes are not included in the price of the goods and are not included in the overall shipping cost.
Goldie + Ace will not accept returns or provide any refunds for duties, customs or taxes. Please contact your local customs office to find out the charges that will apply to your purchase.
By purchasing through our site you agree to these terms and conditions. Goldie + Ace will not accept returns or provide any refunds for duties, customs or taxes. Please contact your local customs office to find out the charges that will apply to your purchase. By purchasing through our site you agree to these Terms and Conditions.